Cost of donating by text and what Cancer Research UK receives
All texts are charged at the amount set out for the relevant keyword below plus one message at your standard network rate (based on your service provider rates); the charge will show on your bill and the sender will show as a five digit number.
100% of your text donation will be received by us.
There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
Gift Aid
Your donation may be eligible for Gift Aid. We may contact you on the mobile number you used to give you the opportunity to add Gift Aid to your donation. If we send you a link to a page where you can submit your details then, as with any mobile browsing, you may incur charges from your network provider when visiting that page. If we ask you to text those details, then a standard network message charge (based on your service provider rates) will be incurred.
How to contact us
If you would like to discuss your mobile payment, please contact us on 0300 123 1861 (Monday to Friday from 8am - 6pm (call charges apply)).
For campaigns using one of the “Other Keywords” listed below, please call 020 3282 7863.
Data Protection
All personal data held by us will be handled in accordance with applicable privacy laws and Cancer Research UK’s privacy statement which can be found here.
How to unsubscribe
If you do not wish to receive any further mobile communications from Cancer Research UK at all in the future please contact our Supporter Services team by:
Telephone - 0300 123 1861 Monday - Friday from 8am - 6pm (call charges apply)
Email - supporter.services@cancer.org.uk
Service provider
For campaigns using one of the “Other Keywords” listed below, this SMS service is being provided for Cancer Research UK by Open Mobile Global Limited, Holborn Studios, 49-50 Eagle Wharf Road, London N1 7ED.
For all other campaigns this SMS service is provided by Open Market Limited, 15th Floor, 389 Chiswick High Road, Chiswick, London W4 4AJ.
Donating to Cancer Research UK by text message is a quick and easy way to help us bring forward the day when all cancers are cured. All you have to do is text the relevant keyword to the 5 digit shortcode indicated below and your donation will be added to your phone bill or deducted from your pay as you go credit.
How will my donation be spent?
Find out more about what we do, or see a detailed breakdown of how we've spent our income in our annual review.
Can I donate by text?
You must be 16 years old or over to send a text donation, unless a different age limit is specified next to the relevant keyword below.
Where can I send text donations from?
You can only donate from a UK mobile. You cannot donate using this service from a Channel Island, Isle of Man or other non-UK mobile. You must obtain permission from the bill payer before sending a text message.
Cancer Research UK does not accept any responsibility whatsoever for any technical failure, malfunction, congestion, capacity issues or any other problem with any telephone, telephone network or line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received and recorded.
Monthly Giving
You can also give a monthly donation to Cancer Research UK by text message, which you can stop at any time. For more information and to find the Monthly Giving terms and conditions, please go to http://www.cancerresearchuk.org/terms-and-conditions/giving-by-text.
The following Campaigns are live until the closing date shown. If you text after the closing date or if the keyword or shortcode you text are incorrect or you do not correctly follow the instructions in these Terms and Conditions, you will not make a donation to Cancer Research UK but you may still be charged a message at your standard network rate.
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